Shipping Policy
At JNCO, we aim to deliver your products as quickly and efficiently as possible. Our shipping policy is designed to be transparent and straightforward, offering various options to meet your needs. Below you’ll find all the details about our shipping options, including standard and fast shipping, estimated delivery times, and costs.
Shipping Options
| Shipping Method | Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 12-14 Business Days | $17.99 |
| Fast Shipping | 7-8 Business Days | $25.99 |
Processing Time
- Order Processing: All orders are processed within 1-2 business days. Orders placed after 12 PM on Fridays or during weekends will be processed on the next business day.
- Order Confirmation: Once your order is placed, you will receive a confirmation email with your order details and tracking information once it has been shipped.
Delivery Times
- Standard Shipping: For our standard shipping option, you can expect your order to arrive within 12-15 business days. This option is available for all products and is the most economical choice.
- Fast Shipping: If you need your order sooner, our fast shipping option ensures delivery within 7-8 business days. This expedited service is ideal for those who want their items quickly.
Please note that delivery times are estimated and may vary depending on your location and any unforeseen circumstances such as weather delays or carrier issues.
Shipping Costs
- Standard Shipping: Our standard shipping rate is $17.99 for all orders, regardless of size or weight.
- Fast Shipping: For faster delivery, the cost is $25.99. This rate ensures your order is prioritized and delivered as quickly as possible.
Shipping Locations
We currently ship to all 50 states in the U.S., including Alaska and Hawaii. Unfortunately, we do not offer international shipping at this time. If you are located outside the U.S., we recommend using a third-party shipping service.
Tracking Your Order
Once your order has been shipped, you will receive an email with your tracking number. You can use this number to track your package on the carrier’s website. If you have any questions about the status of your order, our customer service team is here to help.
Shipping Delays
While we strive to meet our delivery estimates, there are instances where delays may occur. Factors such as severe weather, holidays, or carrier disruptions can impact delivery times. In the event of a significant delay, we will notify you via email and work to resolve the issue as quickly as possible.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact our customer service team within 48 hours of delivery. We will work with the carrier to resolve the issue and ensure you receive a replacement or refund.
Returns and Exchanges
For information on returns and exchanges, please refer to our Return Policy. We want you to be fully satisfied with your purchase and will do our best to address any concerns you may have.